Staff IT Services - Tallaght

Tallaght  provides a large variety of Computing Services to all staff, undergraduate students and postgraduate students. The Information Technology Manager, Stephen Keegan, works with specialist teams to deliver these technological based services.

IT Department
Information Technology is a key aspect of our courses, and the campus is equipped with the most up-to-date systems to meet students’ needs. Students have access to industry standard hardware (personal computers, printers, scanners etc.) and software, (word processing, accounting spreadsheets, database, statistics, computer aided design, graphics programming application, etc.).

As a TUDublin Tallaght staff member you are entitled to the use of a wide range of services within TUDublin Tallaght including email, Eduroam Wifi, printing, Teams, voicemail, data storage, technical support, and much more.

You also have access to various services provided by HEAnet such as Wifi via Eduroam and large/secure file sharing via FileSender.

For information on how to login to all our TU Dublin online services and specfiic internal Tallaght academic/business applcations

Visit: www.tudublin.ie/for-staff/tallaght/

  • All staff are provided with a @mytudublin.ie email address.
  • Your username is [firstname.lastname]@mytudublin.ie.
  • You can access your student email account by visiting www.office.com.

Need more help?

Keep forgetting your email password?

  • If you register for Self-Service Password Reset by visiting www.tudublin.ie/password
  • You’ll be able to reset or change your password 24/7.
  • Registering couldn’t be easier just provide an alternative email address, mobile number or provide answers for a number of security questions and you’ll never be locked out of your email again.
  • All our TU Dublin Office 365 services can be accessed on www.office.com.
  • Office365 gives you access to a wide range of Microsoft services used in the University including Email, Teams, and OneDrive.
  • For information on how to use our TU Dublin Office 365 services view our helpful user guides.

For staff printing queries contact itsupport.tallaght@tudublin.ie

For information on accessing/setting up VPN for use by TU Dublin Tallaght staff

There are a wide range of media services available to staff members within TU Dublin Tallaght such as:

  • Classroom Technology
  • Equipment Loan
  • Media Production
  • Video Conferencing

For information on the above services & how to avail of these offerings

Visit: www.tudublin.ie/connect/it-services/media-services/tallaght/

If you have any questions or need help, please contact our IT Support Helpdesk using the details below.

 

The IT Support Walk in ServiceDesk is currently closed however, we will continue to support staff in the coming year, below is the process that will be used to contact the ServiceDesk:

Staff Members contact IT Support via phone 01-2207555 or email itsupport.tallaght@tudublin.ie

  • Ticket Logged in Helpdesk System
  • Troubleshooting and Diagnosis take place over phone/email
  • Remote tools used where applicable to resolve the issue
  • Most Issues can be resolved in this way however some issue may require an appointment with a member of the service desk on campus
  • The service desk will arrange a date, time and location with the staff member
  • Troubleshooting and Diagnosis will take place
  • Issue resolved
  • If the issue cannot be resolved in a timely manner the issue may be escalated or referral to a 3rd party