Module Aims:To identify the evolution of human resources in organisations.To explain the sophistication and maturity of the human resource department in an organisational context.To determine the functions and areas of HRM.
Human Resource Management: An Overview
Evolution of HRM. An Introduction to the Work of the HRM Department. Functions of HRM in Context.
The Environment of Human Resource Management
External Environmental Factors and HRM.Internal Environmental Factors and HRM.Diversity in the Workplace.
Human Resource Planning
Strategic HRM and Business Planning.Labour Supply and Demand: Shortages and Surpluses, Redundancy and Termination.Job Analysis: HR Forecasting Techniques, Methods of Job Analysis, Data Collected in Job Analysis.Job Descriptions and Person Specifications.Succession Planning.
Recruitment & Selection
Internal Recruitment Environment.Methods of Internal Recruitment.External Recruitment Environment.Methods of External Recruitment.Effective Job Advertising.Short-listing.Interviewing.Testing.Induction.Adhering to Legislation and Avoiding Discrimination in the Recruitment and Selection Process.
Training & Development
Learning and Development.Links Between Business Plans and Training and Development.Identifying Training Needs.Training Design and Delivery.Training Methods.Training Evaluation.Management Development.
Performance Appraisal Process.Handling Poor Performance.Disciplining Employees and Grievance Procedures.Employee Involvement and Participation.Absence Management.
Effective Communication for HRM
Giving and Receiving Constructive Feedback.Dealing with Difficult Employees.Barriers to Effective Communication.Work Place Relationships with Colleagues, Customers, Line Managers and other Stakeholders.
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