Module Overview

Operations Management

To introduce concepts, processes and IT systems associated with operations management. To introduce all current operations management practices. This module is designed primarily for third year (Level 7) General Business learners including Accounting and Finance plus International Business learners. See Learning Outcomes for a more detailed description.

Module Code

BSST H3041

ECTS Credits


*Curricular information is subject to change


Operations Management, its origins and links to other Business Functions; Manufacturing –v- Services; Productivity; Ethics, Culture and Sustainability.

Designing Operations

Managing Quality, TQM & ISO & Six Sigma; Location Strategies; Layout Strategies; Labour Standards and Work Methods; Forecasting; Capacity Management.

Managing Operations

Supply Chain Management; JIT, Lean Operations and Toyota Production System; Maintenance & Reliability; Project Management; Activity Scheduling; Inventory Management; Materials Requirement Planning (MRP) and Enterprise Resource Planning.

Module Content & Assessment
Assessment Breakdown %
Other Assessment(s)50
Formal Examination50