Module Overview

Communications 1

This module introduces learners to a diverse range of the necessary ‘soft skills’ which are important contributors to a successful engineering career and a wide range of manufacturing situations both in a national and international setting. The learner will apply and practice these fundamental skills and get the opportunity to discover and apply ‘best practices’ in a range of ‘soft-skills’ relevant to their career. The practical exercises (and ‘real word’ situations) which underpin this module mean that the learner develops his/her communication (both written and oral), problem-solving and team-working skills through practice (and feedback on that practice). They also focus on preparing for their industrial placement from the application process (through a careers workshop), to understanding the working environment (site visits) to integrating effectively with working professionals in an engineering environment (practicing effective communication skills in a global context)

Module Code

COMM 1103

ECTS Credits

5

*Curricular information is subject to change

Effective Communication:  4 primary skills of communication  communicating cross-culturally  dealing with different types of communicators in a work environment  aggressive, indirect, passive and assertive styles  an approach to choosing assertive language  non-verbal communication signals  email etiquette  Telephone etiquette Written Communication:  language  planning an engineering report  researching a report  structure of an engineering report  referencing

Oral Presentations:

 planning the presentation (know your target audience and key objective of presentation)  designing and creating the visuals (select appropriate medium – flipchart, powerpoint, poster)  delivering the presentation  answering questions

Teamwork:

 stages in a group’s development: forming, storming, norming, performing.  personalities in a team, how do I come across in a group situation  Conflict and Conflict resolution  decision making  structured problem solving  Team structure and management (assigning roles and responsibilities, action planning and control)

Meetings:

 agenda design, factors influencing effectiveness, preparation  role and duties of chairperson and secretary  encouraging participation, managing the discussion  dealing with difficult individuals  communicating effectively  recording the proceedings  Follow-up activities.

Project Management Fundamentals:

 Writing a Project Issue Statement and Project Aim/Objective statement,  Goal setting and importance of target  creating milestones/Work-breakdown-structure,  creating a project plan/schedule,  developing a stakeholder map,  tracking and communicating progress throughout project life-cycle

Structured Design Process:

 overview of a structured design process  the experienced v’s novice designer throughout the design process – approaches, challenges and practical techniques  Customer needs and design specifications  Idea generation and concept evaluation  Testing and troubleshooting  Design iteration

Engineering Ethics:

 identifying an ethical dilemma  the Engineers Ireland code of ethics  evaluating ethical consideration in engineering practice (case studies)  sources of standards of ethical thinking for dealing with ethical problems

Industrial Placement Preparation: Careers Management Skills:

 Self Awareness: Exploring personality, skills, values and interests and the implications of these for career choice and development  Occupational Research: Examining the benefits of information interviews, job shadowing, work experience, accessing paper and web based resources to carry out occupational research  Job Search: Understanding the skills required to job hunt successfully, including networking  Employer Contacts: Identifying skills which employers want, developing the ability to write professional CVs and cover letters  Interview skills: Understanding the art of interviewing, preparing for an interview

The aim is to teach this module using interactive lectures as the method of delivery. The use of case studies and examples from a national and international perspective, drawing on experiences within the group and by practising some skills within the classroom will support the achievement of learning outcomes. Site visits will be conducted where possible to provide students with the necessary exposure to the role of the automation technologist. Mini projects will be given to incorporate the technical and softer skills of the role. The theory is to be applied where possible and the student will be given the chance to use this learning in small groups and individually within the classroom and through the assessments. Lecturer and peer feedback on assessments will help the student to further enhance their learning with the use of verbal, written and recorded feedback given. Learners will prepare a number of individual and group assignments during the academic year and The module will be assessed 100% through these assignments. Career Management Skills element will be delivered with the support of a Careers Workshop by TU Dublin Careers Service Learners will also be given the opportunity to work together to address real-world engineering issues and met customer expectations to practice their teamwork, project management and design skills. Iterative practice of the communications skills (both written and oral) and other soft-skills engaged within this module (and performance feedback on same) will assist in developing the learner’s competence in these areas. The learner will later consolidate the application of the written and oral communications skills developed here in stages two and three of the programme.  

Module Content & Assessment
Assessment Breakdown %
Other Assessment(s)100