This course is to develop a foundation of knowledge and understanding of management issues in Information Technology (IT) and Information Systems (IS) that support successful implementation and management of IT resources in a rapidly growing and changing environment. Information Technology, including computing and telecommunications software and hardware, has become increasingly vital for creating and delivering products and services in every industry sector. The supply of IS/IT has changed bringing new challenges to the management of this vital service in organizations.
Module aim
The aim of this course is to provide both theoretical and practical insights to the challenges of managing IS/IT as a strategic asset within the global organisation. To identify that, when managed effectively, IS/IT can deliver true business value.
On completion of this module, the learner will be able to:
Identify IT and IS as assets to be developed and protected.
Identify the contribution of business-IT alignment.
Implement the planning and evaluation process for adopting and integrating new technologies and new solutions to deliver the IS/IT service.
Critically assess the issues that apply to the management of system acquisition, development and implementation
Understand the importance of IT metrics
Recognise the challenges of managing global IT, SLAs and other contracts of service - Outsourcing, Cloud Computing and Vendor management.
Identify the role and responsibilities of the CIO and other IT managers, including ethics, Change Management, Human Resources
The delivery of this course will be by lecture and workshop with a focus on the use of Case Studies of Organisations’ implementation, application and management of IS/IT solutions.
| Module Content & Assessment | |
|---|---|
| Assessment Breakdown | % |
| Other Assessment(s) | 100 |