This module examines diversity in Irish society and its impact on the workplace. As Irish society becomes increasingly multicultural, there is a growing need to look at the effects it has on the workplace and more specifically in the retailing sector
Part 1: Key Concepts
Interpersonal communication models
Competence
Intercultural communication at work
Part 2: Culture and work communication
Cultural differences
Ways of analysing cultural differences
The impact of culture on work behaviour, organisations, management and environments
Rules of intercultural communication
Negotiation, groupwork, teamwork
Part 3 Barriers to intercultural communication at work and solutions
Prejudice, discrimination
Universal barriers
Using inclusive language
Ethical issues
Intercultural communication competence
Living and working abroad
Learning activities to help meet course objectives include group activities, guided discussion and lectures. Students will also be encouraged to develop their learning skills by self–directed study and self-directed research. Use of the extensively developed and specific Brightspace site will be used as an additional learning and information support tool.
| Module Content & Assessment | |
|---|---|
| Assessment Breakdown | % |
| Formal Examination | 50 |
| Other Assessment(s) | 50 |