The aim of this module is to provide students with the necessary skills and techniques to manage human interactions from different perspectives with a range of organisation stakeholders
IT Organisational Design
Organiational theory; organisational design; behavioural science; team design; Conways law; IT organisational design; organisational agility; superstructure; agile methods; value chain design; customer experience
Collaboration, Communication and Negotiation
Basic principles of collaboration, communication, co-ordination, negotiation and partnering; recognise sources and types of potential conflict; managing conflict skills; establish processes by which multi-stakeholders relationships can be managed efficiently; crisis management; cultural differences; build key relationships; negotiate organisational politics; emotional intelligence; social psychology; networking and relationship development, presentation skills
Leadership and Management
Agile leadership; management; ESG, DevOps culture(lean, agile, value); global teams, team and people practices;communication (system, processes, people); motivation; accountability; responsibility; adaptability; norms(work ethics); critical thinking, problem solving, decision making, value chain management; resource management; competence management
Managing the Future/Change Management
Creating a readiness for IT organisational change, organisational development and change management; assessing the effects of organisational development
Organising for effective DevOps Operations
Technology in devOps (infrastructure as code, delivery pipeline, deployment automation and release management); Tools (collaboration integration communication); APIs; Organisational Development; Best practice
Guest Presentation/Workshops
Guest presentations by experts from a range of industries covering topics such as leadership; influencing teams; prioritizing tasks; assertiveness; organisational navigation; developing professional relationships
Lectures, labs and independent study.
| Module Content & Assessment | |
|---|---|
| Assessment Breakdown | % |
| Other Assessment(s) | 100 |