The aim of this module is to provide students with a broad overview of human resource management(HRM) required by managers in the hospitality industry. Designed to help students develop a theoretical and practical insight into current practices in HRM. In this module students will develop knowledge of key human resource management processes and practices (for example, recruitment and selection of staff, performance and reward management, diversity and inclusion and training and development).
Human Resource management and the tourism and hospitality industry
Tourism and hospitality industries.What is HRM. Evolution of hrm as an organisational function.Key human resource management activities.Impact of environment on human resource activities
Effectively Resourcing the Hospitality Organisation
Job Design.Recruitment.Selection.Appointment and induction.
Developing the Human Resources
Performance management.Training-objectives and benefits. Developing a training program.Management Development.
Motivating Employees
Motivation and HRM.Applying motivation theory.
Rewards and Remuneration
Job evaluation.Incentives.Fringe Benefits.
Employment Relations
Labour turnover and termination.Employee Relations.HRM Planning.Labour Costs and productivity.
HRM and Hospitality: Contemporary Issues
Organising HRM.Managing People.Managing in an international context.HRM and multi-site hospitality operations.Diversity in the work environment.
This module will include lectures to introduce key HRM concepts and theories. Students will have the opportunity to engage in active learning during class.
There will be in-class discussion and group work to analyse module concepts. Where appropriate ,the module will incorporate case based learning.
| Module Content & Assessment | |
|---|---|
| Assessment Breakdown | % |
| Formal Examination | 70 |
| Other Assessment(s) | 30 |