This module explores the behaviour of people in the workplace and the factors that shape that behaviour. It draws on aspects of psychology and sociology to explain why people behave the way they do at work. The aim of the module is to develop the students ability to manage people by examining how organisations work from a behavioural perspective. Examples from the student's own experience working in the Health sector are discussed in the context of behavioural theory.
Personality & Perception
Traditional and cognitive personality theories; pyschometric testing in the workplace; The process of perception; Factors that influence perception;Attribution Theory; Common Perceptual distortions; Transactional Analysis
Organisational Structure and Organisational Culture
How organisations are organised and operated; Modern vs. traditional structures; Development of culture in organisations; Characteristics determining organisation culture;Cultural misalignments; Relationship between organisational culture and national culture;
Dynamics of Groupwork
Team development; Belbin's Team roles; Group Cohesiveness; Group effectiveness and successful teams; Pitfalls of groupwork
Behavioural Aspects of People Management
Conflict management (perspectives on conflict; benefits of workplace conflict; conflict resolution); Decison making (rational vs. bounded & individual vs. group); leadership theories; Comparison of leadership and management;theories of motivation; motivation & rewards; stress management.
Learning & Career Management
Worklife-Balance; The nature of learning; learning styles; Knowledge management; Effective communication; Career decision making; Holland's Personality typology
| Module Content & Assessment | |
|---|---|
| Assessment Breakdown | % |
| Other Assessment(s) | 50 |
| Formal Examination | 50 |