Trainer: Irish Times Training
In this interactive and engaging workshop, attendees will explore the significance of Emotional Intelligence (EQ), and will learn how to become more aware of their own EQ and emotional style. Participants will gain a better understanding of how EQ can be used to develop more successful and effective teams, with a high degree of psychological safety. In addition, our Subject Matter Expert will
highlight how we can build and improve our EQ going forward.
Course content:
• What is emotional intelligence (EQ) and why is it important?
• Exploring the four key areas of EQ – self-awareness, self-management, situational awareness and
relationship management
• Building self-awareness of your own EQ
• Communication Skills to improve empathy
• Emotional Intelligence in the workplace and how to determine your own emotional intelligence
• Determine your emotional style
• Developing and improving your emotional intelligence
• Using EQ to build psychological safety and successful teams.
Learning Outcomes:
Upon completion, participants will:
• Have an improved understanding of the importance of emotional intelligence (EQ).
• Feel more confident in their own self-awareness of their EQ.
• Understand how they can build and develop their EQ in future.