Student Services

What student support services are available at TU Dublin?

TU Dublin provides a wide range of student supports including academic support, counselling and wellbeing services, financial assistance, registration and examinations support, fees and grants guidance, accommodation advice, and disability services. You can explore all available supports here: Student Services and Support.

What is the Student Assistance Fund (SAF)?

The Student Assistance Fund (SAF) provides financial support to full-time and eligible part-time students who are experiencing financial difficulties while studying. It can help with essential costs such as rent, food, travel, books, childcare, and medical expenses. More information is available here: Student Assistance Fund.

Who is eligible to apply for the Student Assistance Fund?

The SAF is open to registered full-time students and certain categories of part-time students who are experiencing financial need. Eligibility criteria and application guidance are available here: Student Assistance Fund.

How do I apply for financial assistance from Student Services?

Financial assistance is typically accessed through the Student Assistance Fund (SAF). Applications are submitted through the Student Self Service (SSB) system when applications are open. Learn more here: Student Assistance Fund.

How long does it take to receive a decision on a Student Assistance Fund application?

Processing times vary depending on demand and the completeness of your application. During busy periods it may take longer, so ensure all required documentation is submitted to avoid delays.

How long does it take to receive a response to a support ticket?

Support tickets submitted to Student Services are handled in the order they are received. Response times can vary depending on demand, but providing full details and documentation will help ensure a quicker response.

What is the Students’ Union and what does it do?

The TU Dublin Students’ Union (SU) is the representative body for students. It advocates for student rights, provides advice and support services, organises events and campaigns, and enhances the overall student experience. Membership is automatic for all registered students. Learn more here: TU Dublin Students’ Union.

How do I get involved with student clubs and societies?

TU Dublin offers a wide range of clubs and societies covering sports, cultural, academic, and social interests. Getting involved is a great way to meet people and enhance your student experience. Find out more here: Student societies.

How do I set up a new society or club?

Students can establish new societies by following the process outlined by TU Dublin. This includes submitting a proposal and meeting participation requirements. More information is available here: Student societies.

What sports facilities are available to students?

TU Dublin provides access to a range of sports facilities and activities across campuses. Students can participate in organised sports clubs, fitness activities, and recreational programmes. Details are available through student societies and campus sports services.

How do I join a sports club?

You can join a sports club by exploring available clubs through Student Services or societies listings and registering during the academic year. Learn more here: Student societies.

Is there a food bank or food assistance programme on campus?

Yes, TU Dublin has a student-run food pantry initiative where students can access surplus food donated through FoodCloud. The programme helps reduce food waste while supporting students who may need assistance. It is organised by student volunteers and runs on campus during term time. For details on locations and times, contact the SVP Society or TU Dublin Student Volunteering team.

What is the Hardship Fund and how do I access it?

The Hardship Fund at TU Dublin is part of the Student Assistance Fund (SAF). It supports students experiencing financial difficulties with essential costs such as rent, food, travel, and study materials. Applications are made through the Student Self Service system when the fund is open.

Are there peer mentoring programmes available?

Yes, TU Dublin offers peer mentoring and peer support programmes, including mentoring for first-year students and peer support services for social and emotional wellbeing. These programmes help students transition into university and connect with others.

What childcare options are available for student parents?

TU Dublin supports student parents through on-campus childcare facilities (such as the Tallaght creche), financial support via the Student Assistance Fund, and access to national childcare schemes that provide subsidies.

What LGBTQ+ supports are available on campus?

TU Dublin offers inclusive supports for LGBTQ+ students, including counselling services, student societies, wellbeing services, and policies that support gender identity and expression. External supports are also signposted through Student Services.

What is the Mature Student Office and how can it help?

The Mature Student Office supports applicants aged 23 or older with information on entry routes, application processes, and transitioning into higher education. Learn more here: Mature student entry.

Where do I go if I need to report a concern about a fellow student?

If you have concerns about a fellow student, you can contact Student Services or submit a report through the official ticketing system here: Log a ticket. All reports are treated confidentially and will be reviewed appropriately.

Can someone collect documents on my behalf?

Yes, documents can be collected by an authorised person if you provide written permission. The person collecting may be required to present identification. It is recommended to confirm the process with the relevant office in advance.