Brightspace Support for Students
Do you have an issue or query relating to Brightspace?
Login Issues
- If the following is displayed
Contact the ICT Service Desk directly itsupport@tudublin.ie or phone 01 2205123 or log a ticket directly via their self-service desk for a speedy response. - If you see the following error.
Log your query via the online support form and someone from the VLE Team will be in touch -
Need help with using Brightspace?
After logging into Brightspace you have 24-hour chat and email access to "Brightspace 24/7 Helpdesk by D2L" (on the bottom right corner of the screen 'Get Help').
- Look for the 'Get Help' bubble at the bottom right of the screen in Brightspace
- The Brightspace 24/7 Helpdesk by D2L can help you with any how-to questions about using the tools and functionality in Brightspace.
- If the 'Get Help' chatbot cannot answer your question you can chat with a real support expert from Brightspace.
-
Queries about your modules
Missing a module in Brightspace?
Module enrollment is now controlled and automated based on registration choices. -
Still need help?
Log your query via the online support form and someone from the VLE Team will be in touch
Explore brightspace information for students
Brightspace Training & Support For Students
Training & Support Schedule
Please see the schedule below of Support Sessions and Training Events for Semester 2 2025/26
7th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
8th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
9th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
10th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
11th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
14th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
15th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
16th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
17th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
18th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
21st September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
22nd September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
23rd September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
24th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
25th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
28th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
29th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
30th September 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
1st October 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
2nd October 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
5th October 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
6th October 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
7th October 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
8th October 12:00 - 12:30 Brightspace Support Drop in for Students Register Here
9th October 12:00 - 12:30 Brightspace Support Drop in for Students Register Here