TU Dublin Online Support

This is Bolt, TU Dublin's AI Assistant. It can help with general queries about TU Dublin.

NOTE: Bolt will recommend links to the appropriate pages, please read them as time-sensitive information might be changed and differ from the provided response.

This beta agent is an early public release designed to test how AI can assist visitors of the tudublin.ie website.

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Multi Factor Authentication

What is multifactor authentication (MFA)?

Multifactor authentication (MFA) adds a layer of protection to the sign-in process. When accessing accounts or apps, users provide additional identity verification, such as scanning a fingerprint or entering a code received by phone.

Multi-Factor Authentication

Multi-factor Authentication (MFA) or Two-step verification is a security feature that TU Dublin is deploying to protect your account.

Two-step verification is more secure than just a password

Why is it useful? 

How do I setup MFA using the App?

Complete the following steps to setup MFA via the app:

MFA Apple StoreMFA Android Store

Under How should we contact you?, select Mobile app, and chose the option Receive notifications for verification

An image similar to the one below will be displayed on your browser

Important Note:

Alternative method

The video below will show you the steps to set up MFA

MFA FAQ

Get a bit more detail about MFA and find answers to commonly asked questions about it. 

Answers to questions about MFA