VPN Services

Need to access internal systems or services from outside the University? 

 

For information on accessing/setting up VPN for use by TU Dublin Blanchardstown staff

or 

  • Call 01 220 5123 for assistance

The FortiClient VPN client allows you to quickly and easily make secure connections from your device to the University network.

Registering for the VPN Service

  • You must first register to use the VPN service
  • if you haven't already you can register here with our VPN Access Request Form

Guide to install and configure FortiClient VPN

To use the TU Dublin City  VPN, you will need to:

  • 1) Uninstall your existing FortiClient (unless you are already using the Fortinet VPN Client v7).
  • 2) Download and install the Fortinet VPN Client (Version 7)

Windows
https://links.fortinet.com/forticlient/win/vpnagent

Mac
https://links.fortinet.com/forticlient/mac/vpnagent

Other Clients
https://www.fortinet.com/support/product-downloads#vpn

  • 3) Configure the Fortinet VPN Client as follows:

(Make sure to enable SSO)

VPN Connection

VPN Connection

  • 5) You should now be successfully authenticated to TU Dublin City’s VPN Service

VPN Connection

FAQ

Check the version of Forti client installed

Click Windows Start in the bottom left of your screen and type in Add or remove programs then click Add or Remove programs option.

Add or remove programs screenshot

Scroll down and highlight FortiClient VPN to see the version installed.

FortiClient VPN

Uninstall the old FortiClient VPN

Click Windows Start in the bottom left of your screen and type in Add or remove programs then click Add or remove programs option.

Add or remove programs screenshot

Scroll down and highlight FortiClient VPN to see the version installed.

 
FortiClient VPN

Click uninstall yes to the security warning. Windows will now uninstall your old version of FortiClient

Some VPN files cannot be uninstalled while Windows is running so a reboot is required. Save any open documents or work and click ok at the prompt.

fort1

Mac users who can't connect with the new FortiClient

Trouble getting the latest FortiClient (v7) to work on Mac (running Catalina).

The additional steps to get it working are as follows:

After uninstalling the previous version, and installing the new client you need to grant “Full Disk Access” permissions for not only the FortiClient application itself, but also a FortiClient system file called fctservctl2.

Once done, restart FortiClient, configure it for the new VPN, and it should work.

Select “Full Disk Access” in the left-hand window and ensure FortiClient has been granted full access:

 FortiClient1

Click the + button beneath the window showing the applications & files with full disk access. You now need to select a FortiClient system file called fctservctl2 and grant it full disk access and add to the current list. This file is located in: / Library /     Application Support / Fortinet / FortiClient / bin /

FortiClient2

Shutdown FortiClient completely and restart.

 


 

For information on accessing/setting up VPN for use by TU Dublin Tallaght staff

or

  • Call 01 220 5123 for assistance