| Overview |
- 19 January - 27 February
- Responses: 4,794
- Completion Rate: 2.5%
|
- 13 February - 21 March
- Responses: 3,975
- Completion Rate: 3.04%
|
- 18 January - 02 March
- Responses: 7,987
- Completion Rate: 3.62%
|
- 09 June - 16 July
- Responses: 3,977
- Completion Rate: 7.65%
|
| Device |
- Desktop: 61%
- Tablet: 1%
- Mobile: 39%
|
- Desktop: 63%
- Tablet: 1%
- Mobile: 36%
|
- Desktop: 59%
- Tablet: 1%
- Mobile: 40%
|
- Desktop: 60%
- Tablet: 1%
- Mobile: 39%
|
| Age |
- 20-29: 42%
- 16-19: 28%
- 30-39: 14%
|
- 20-29: 51%
- 16-19: 16%
- 30-39: 14%
|
- 20-29: 57%
- 16-19: 14%
- 30-39: 13%
|
- 20-29: 43%
- 30-39: 17%
- 16-19: 15%
|
| Country |
- Ireland: 83%
- India: 3%
- Nigeria: 3%
|
- Ireland: 81%
- India: 4%
- Nigeria: 4%
|
- Ireland: 82.1%
- India: 2.5%
- Nigeria: 2.4%
|
- Ireland: 79%
- India: 5.4%
- Nigeria: 2%
|
| User Type |
- Applicants: 43%
- Current Student: 45%
|
- Applicants: 43%
- Current Student: 41%
|
- Current Student: 45%
- Applicants: 42%
|
- Applicants: 50%
- Current Student: 29%
|
| User Goal |
- Course Information: 45%
- Student Services: 28%
- Campus & Facilities Information: 6%
|
- Course Information: 40%
- Student Services: 23%
- Library Information: 13%
|
- Course Information: 34%
- Student Services: 22%
- Campus & Facilities Information: 13%
|
- Course Information: 35%
- Library Information: 16%
- Student Services: 22%
|
| Usability |
- Difficult to find previous exam papers
- Mobile navigation needs improvement
|
- Difficult to find previous exam papers, Brightspace
- For Staff - exam results (EGB) and Infoview
- Library resources and fee paying portal difficult to navigate and outdated
|
- Reduce clicks to VLE Login (Brightspace)
- Module Descriptors difficult to find
- Outdated content and legacy links
- Navigation has improved, menu navigation needs to be reviewed
|
- Legacy site link issues
- Menu navigation is restrictive
- Information on Fees, Schools and Libraries difficult to find
- Improvements to course search needed - too many options
- Cookie notice displays after each search - frustrating for users
- Module Descriptors - listing module title isn’t sufficient
|
| Design |
- Improve mobile design
- Show more video content
|
- Improvements to responsiveness and mobile design
- Mobile menu improvements
- Show more images and videos of campus and student life
|
- Desire for new, engaging, modern features
- Showcase imagery
- Reduce size of header images
|
- New high quality images
- Highlight social media
- Staff bios/profiles feature
- Reduce size of header images
|
| Comments |
| TBC |
- Navigation improvements (in progress)
- Mobile testing (in progress)
|
- Content audit (in progress)
- For Students section review (complete)
- Update Header image size (complete)
- Explore social media feed options (complete)
|
- Course search improvements (in progress)
- Update Cookie notice settings (complete)
- Develop new people profile feature (complete)
- Update image bank (in progress)
|
