TU Dublin Online Support

This is Bolt, TU Dublin's AI Assistant. It can help with general queries about TU Dublin.

NOTE: Bolt will recommend links to the appropriate pages, please read them as time-sensitive information might be changed and differ from the provided response.

This beta agent is an early public release designed to test how AI can assist visitors of the tudublin.ie website.

To protect your privacy, please avoid entering personal information. Chat transcripts may be used to improve the quality of our services. See our Privacy Notice for more information.

Identity Theft

Suggested IT Security Resources

Identity Theft

Identity theft occurs when your personal details such as your PPS number, date of birth, driving licence and banking details are compromised or stolen allowing fraudsters to pose as you.

This allow fraudsters to use your information to obtain credit or to purchase goods or services in your name, take over your bank account or to make applications in your name for new bank accounts, cards or loans.

Social media can assist a fraudster in gaining personal information – date of birth, maiden name, mother’s maiden name, where you work….. Think about what you might post where you work = payday date, where you have been shopping or socialising = recent transactions on your account, all of this is information that a fraudster can you to bypass security questions.

Helpful Advise

Do's

Dont's

If you believe your TU Dublin details maybe compromised please contact the Service Desk.